Terms of Service

Effective Date: September 17, 2026

Welcome to ShopFromCanada ("Company", "we", "us", or "our"). By accessing or using our website, purchasing products, or using any services provided by ShopFromCanada, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, please do not use our website or services.

1. About ShopFromCanada

ShopFromCanada provides authentic Canadian products for customers worldwide through our online store.

Our website allows customers to browse, purchase, and receive Canadian products subject to applicable laws, regulations, and these Terms of Service.

2. Acceptance of Terms

By accessing our website or placing an order, you confirm that:

• You are at least 18 years old or have the permission of a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• All information you provide is accurate and complete.

3. Product Information

We make every effort to:

• Display product descriptions accurately.
• Present product images that closely represent the actual product.
• Maintain current pricing and availability.

However, we do not guarantee that:

• Product descriptions are error-free.
• Packaging or labeling will remain exactly as shown.
• Products will always be available.

Manufacturers may change packaging, ingredients, or specifications without notice.

4. Pricing and Payment

All prices are displayed in Canadian Dollars (CAD) unless otherwise stated.

We reserve the right to:

• Change prices at any time without notice.
• Correct pricing errors.
• Refuse or cancel orders resulting from pricing inaccuracies.

Payments must be received in full before orders are processed and shipped.

Accepted payment methods may include:

• Visa
• Mastercard
• American Express
• PayPal
• Other approved payment methods displayed during checkout

5. Order Acceptance

Your order constitutes an offer to purchase products from ShopFromCanada.

We reserve the right to:

• Refuse any order.
• Limit quantities purchased.
• Cancel an order due to product availability, payment issues, suspected fraud, or legal restrictions.

If an order is cancelled after payment has been processed, a refund will be issued.

6. Shipping and Delivery

We ship to selected international destinations.

While we strive to meet estimated delivery times, we do not guarantee delivery dates.

Delivery times may be affected by:

• Customs inspections
• Carrier delays
• Weather conditions
• Government regulations
• Import restrictions

Risk of loss and ownership transfer to the customer upon delivery to the shipping carrier.

7. Customs Duties and Import Fees

Customers are solely responsible for:

• Customs duties
• Import taxes
• Brokerage fees
• VAT, GST, or other local taxes
• Regulatory compliance in the destination country

ShopFromCanada is not responsible for delays, seizures, refusals, or costs resulting from customs or local regulations.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Key points include:

• Return requests must be made within the applicable return period.
• Customers are responsible for return shipping costs unless the product was damaged, defective, or shipped incorrectly.
• Original shipping charges, customs duties, and taxes are generally non-refundable.

Please review our Return & Refund Policy for complete details.

9. Prohibited Uses

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Interfere with website operations.
• Upload malicious software or harmful code.
• Impersonate another individual or organization.
• Use the website to commit fraud or violate applicable laws.

Violation of these terms may result in account suspension or termination.

10. Intellectual Property

All content on this website, including:

• Logos
• Graphics
• Images
• Product listings
• Text
• Design elements
• Trademarks

are the property of ShopFromCanada or their respective owners and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercialize website content without written permission.

11. User Accounts

If you create an account, you are responsible for:

• Maintaining the confidentiality of your login credentials.
• Restricting access to your account.
• All activities occurring under your account.

You must notify us immediately of any unauthorized use of your account.

12. Disclaimer of Warranties

Products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, ShopFromCanada disclaims all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy of information
• Continuous website availability

We do not warrant that the website will be error-free, secure, or uninterrupted.

13. Limitation of Liability

To the maximum extent permitted by law, ShopFromCanada, its directors, employees, affiliates, and partners shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Lost profits
• Lost business opportunities
• Data loss

arising from the use of the website, products, or services.

Our maximum liability shall not exceed the amount paid for the specific order giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless ShopFromCanada from any claims, liabilities, damages, costs, or expenses resulting from:

• Your misuse of the website.
• Violation of these Terms.
• Violation of any applicable law.
• Infringement of third-party rights.

15. Privacy

Your use of the website is also governed by our Privacy Policy.

By using our website, you consent to the collection and processing of personal information as described in that policy.

16. Force Majeure

ShopFromCanada shall not be liable for delays or failures caused by circumstances beyond our reasonable control, including:

• Natural disasters
• Pandemics
• Government actions
• Carrier disruptions
• Labor disputes
• Internet outages
• Acts of war or terrorism

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Saskatchewan and the laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes shall be resolved in the courts of Saskatchewan, Canada.

18. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this website and become effective immediately upon publication.

Continued use of the website constitutes acceptance of the updated Terms.

19. Contact Information

ShopFromCanada
Bringing Canada to Your Doorstep

Email: orders@shopfromcanada.ca
Website: www.shopfromcanada.ca

For questions regarding these Terms of Service, please contact our customer support team.